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Warehouse Specialist (WMS)


Procter & Gamble (P&G) is the largest consumer packaged goods company in the world. We have operations in over 75 countries, with 65 trusted brands that improve lives for 5 billion consumers worldwide. Our portfolio includes Tide, Bounty, Charmin, Gillette, Pampers, Crest, Old Spice, Pantene, and many more.  This brings many advantages, including the opportunity for our employees to enjoy a diverse and rewarding lifelong career filled with new and exciting challenges.

This Business Process Owner (BPO) role is located at the Southeast Fulfillment Center in Jackson, Georgia.  Working behind the scenes in our supply network, Technicians are vital to the success of our business at P&G. As a technician, you will work on a team that is responsible for keeping site throughput flowing, meeting performance goals and maintaining the high level of quality that consumers expect from our products.

This role is responsible for the interface between the Warehouse Management System (WMS) and the Warehouse Controls System (WCS) in an automated warehouse. This individual is internally motivated to develop a deep understanding of technical components powering automation systems and has a natural aptitude for communicating technical understandings and training others. This individual is a technical leader for WMS and WCS’ at the Site and drives to deliver terrific results through disciplined troubleshooting.

Job Responsibilities:

Technical expert of the warehouse management system. Understand the front end of the system as a key user as well as the back end with deep knowledge of warehousing operation processes.

  • WMS Productivity & Inventory Management Engine(PrIME)
    • Responsible for the maintenance of the WMS by conducting testing, security refreshes, and rollouts.
    • PrIME Site Expert – Provide input different options/solutions based on operating strategy
    • Troubleshoot issues impacting the operation short and long term
      • On call and respond immediately to site issues to prevent/reduce lost time
      • Provide temporary workaround, if available while addressing issue
      • Find root cause and find solution to provide to contracted company system owner.
    • Configure the WMS to support the operation based on leaders’ requests/project
    • Rollouts – Be informed of central team rollouts
    • Ensure quality and safety guidelines are met with each WMS changes
    • Support/Coach team to enhance operational capability by providing ongoing training and office hours
    • Emulate scenarios and write/submit change requests to WMS central team
    • Monitor WMS performance and ensure data integrity
    • Assist the operation in deploying key projects related to the WMS
    • Responsible for the planning and preparation and documentation of standard operating procedures/tests relevant to role responsibilities
  • Access Controls/Governance
    • Add/change/terminate access for site applications
    • Ensure process is followed to follow internal controls standards
    • Auditing & Access Reviews
    • Business Continuity Plan (BCP) for WMS outage
    • Access management, application management, action plans
  • Hardware
    • Asset management of IT related items for material handling equipment (headsets/scanners/dongles)
    • Escalate through IT solutions process
    • Own equipment related to WMS such as operation printers
  • Application/Security Owner
    • Support and troubleshoot all Application and Hardware interfacing with WMS

Desired Skills/Qualities:

  • Previous Blue Yonder / JDA / Red Prairie WMS experience is preferred
  • Proficiency in Microsoft Office Tools
  • Power BI Proficiency
  • Detail Oriented
  • Proficiency in Data Analytics is preferred
  • Technical Mastery –Willingness to learn and grow mastery in all WMS.  Knowledge and experience in SQL coding language is preferred
  • Manufacturing and/or Logistics experience
  • Successfully manages multiple priorities, can operate under pressure, can internally assess risk and knows when to ask for help.
  • Previous Blue Yonder / JDA / Red Prairie WMS experience is preferred

Skills to be acquired on the job:

  • Leadership by influence
  • Work Process Documentation
  • Loss Elimination
  • Business Process Owner (BPO)/Key User Certification

Starting Pay: $27.35 per hour

Compensation for roles at P&G varies depending on a wide array of non-discriminatory factors including but not limited to the specific office location, role, degree/credentials, relevant skill set, and level of relevant experience. At P&G compensation decisions are dependent on the facts and circumstances of each case. Total rewards at P&G include salary + bonus (if applicable) + benefits. Your recruiter may be able to share more about our total rewards offerings and the specific salary range for the relevant location(s) during the hiring process.


We believe you will be an excellent fit here if, you are:

  • 18 years of age or older 
  • Have a minimum of a high school diploma, GED or equivalent education 
  • Wear required safety personal protective equipment (eye protection, safety shoes)  
  • Willing Flow to the work – days, nights, weekend (if applicable)
  • Are willing to travel up to 50% of workdays in the first year of employment for company-paid training and on-boarding.

We believe in order to be able to perform on the job, you will need to meet the following physical requirements: 

  • Lift 50 pounds by bending and stooping; climb, stand, and move around on stairs, ladders and platforms; twist, turn and bend.
  • Sit/stand on material handling equipment for an extended period of time

Just so you know:

  • Health and well-being is a top priority for us at P&G.
  • Relocation expenses will not be provided. 
  • All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, disability status, age, sexual orientation, gender identity and expression, marital status, citizenship, HIV/AIDS status or any other legally protected factor. 
  • Immigration sponsorship is not available for this role. As a general matter, Procter & Gamble does not sponsor candidates for nonimmigrant visas or permanent residency. However, Procter & Gamble may make exceptions on a discretionary basis. Any exceptions would be based on the Company's specific business needs at the time and place of recruitment as well as the qualifications of the individual.
  • Procter & Gamble participates in e-verify as required by law.
  • Qualified individuals will not be disadvantaged based on being unemployed.

Job locations:
Atlanta, Georgia, United States Job Type : Full time Job Type: Manufacturing Req No: R000079402
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